Where and how will I find the driver at Civitavecchia port?
Your driver will be waiting for you at the gangway of your cruise ship holding a sign with your name written on it.
Where and how will I find the driver at Naples port?
Your driver will be waiting for you outside of the cruise ship terminal (just outside the white building) holding a sign with your name written on it.
Where and how will I find the driver at Sorrento port?
Your driver will be waiting for you right where the cruise tender will drop you off, holding a sign with your name written on it.
Where and how will I find the driver at Amalfi port?
Your driver will be waiting for you right where the cruise tender will drop you off, holding a sign with your name written on it.
Where and how will I find the driver at Livorno port?
Your driver will be waiting for you at the gangway of your cruise ship holding a sign with your name written on it.
Where and how will I find the driver in La Spezia port?
Due to security restrictions at La Spezia port, private tours are not able to get close to the ship. So we kindly suggest that you disembark about 20 minutes earlier than your scheduled pick up time and take the free shuttle to the parking lot, where your driver will be waiting for you holding a sign with your name written on it.
Where will I find the driver at Palermo Port?
The driver will be waiting at the gangway of your cruise ship at Palermo Port, holding a sign with your name on it.
Where and how will I find the driver at Messina port?
You will need to go out of the terminal onto your left hand side and follow the sign for private excursions, just opposite busses and taxis stand, and there you will fond your driver, holding a sign with your name written on it.
Where and how will I find the driver at Taormina port?
Your driver will be waiting for you at the gangway of your cruise ship holding a sign with your name written on it.
Where and how will I find the driver at Giardini-Naxos port?
Your driver will be waiting for you at the gangway of your cruise ship holding a sign with your name written on it.
Where and how will I find the driver at Catania port?
You will need to follow the yellow line out of the terminal and walk for just 40mt, your driver will be waiting just behind the busses, holding a sign with your name written on it.
What is your back to port policy?
We have a back to port policy of at least 1 hour prior to the last scheduled boarding time for the ship.
Which pickup time do you suggest from the port?
We suggest that you set an early pickup time, 7:30 am (in accordance with your ship's in port hours), in order for you to avoid the local rush hour traffic and have more time to enjoy your service to the fullest.
Do you offer a discount for booking multiple cruise port tours with your company?
Yes, we do offer a discount when booking multiple private full day Cruise Port tours from different ports, booked under the same name and cruise ship itinerary with the same departure date. The discount is automatically applied at checkout when booking two or more cruise port tours from different ports with our company. The discount is as follows: 30€ off each tour when booking 2 tours from different cruise ports, 40€ off each tour when booking 3 tours from different cruise port tours, 50€ off each tour when booking 4 tours from different cruise port tours. The multi-tour discount is not combinable with any other discounts or offers.
What should I wear if I want to visit some religious sites?
If you intend to visit religious sites, please have knees and shoulders covered (both men and women).
Is this tour accessible for people with limited walking abilities?
The itinerary can certainly be customised according to your needs, but please note that some areas may not be accessible with a stroller/wheelchair or for people with limited walking abilities.
I have some dietary preferences/needs, can I do this tour?
Please send us an email specifying your dietary preferences/needs, and we will advise accordingly.
What happens if our cruise ship is unable to dock at the originally designated port, or is unable to dock at all?
If your cruise ship is unable to dock due to circumstances beyond your control, you will not be charged for the tour, with the exception of any non-refundable entrance tickets already purchased. In such cases, we will make every effort to reschedule the service, subject to availability; if rescheduling is not possible, a refund will be issued.
Should your cruise ship dock at a different port than originally scheduled (for example, Naples Port instead of Sorrento Port), we will adjust the pick-up location accordingly; however, an additional fee will apply due to the change of port.
What happens to my nonrefundable tickets, for the Colosseum or Vatican for example, if the cruise ship itinerary is changed?
Unfortunately, as tickets are non-refundable, non-exchangeable and non-transferable, if tickets have already been purchased when your cruise ship changes the itinerary, the tickets purchased will no longer be valid for your tour. Please contact us and we will be happy to advise on entrance times for you to purchase new tickets on your own.
What type of vehicle will be used for our tour?
We provide services in luxury Mercedes and Volkswagen sedans, minivans or minibuses (depending on availability).
For parties of 1-3 guests we normally use a sedan. For parties of 4-8 guests we use minivans. And for parties larger than 8 guests we either use multiple minivans or a minibus (depending upon availability).
